The rise of remote work has dramatically changed the way we do business, and it has also had an impact on employee training and development. As more and more companies adopt remote work policies, it is becoming increasingly important for managers to learn how to train remote teams effectively. In this post, we will discuss best practices for training remote teams and help you create a successful training program for your remote employees.

Establish clear expectations and goals for training.

Before you begin training your remote team, it is important to establish clear expectations and goals for the training program. This will help ensure everyone is on the same page and that the training is focused and effective. Consider what you hope to achieve with the training, what specific skills or knowledge you want your employees to gain, and what metrics you will use to measure success. What is the purpose of security awareness - to address requirements for an audit (SOC 2, ISO 27000, HIPAA, etc.) or to reduce risk?

Use technology to your advantage

One of the most significant advantages of training remote teams is the ability to use technology to your advantage. There are many online tools and platforms that can help you deliver training and support to remote employees, such as webinars, video conferencing, and virtual learning platforms. Utilize these tools to create a virtual classroom environment where your remote employees can receive training, ask questions, and collaborate with each other. Haekka leverages Slack as an LMS to drive training where employees work and to integrate learning into employees' workflows.

Encourage interaction and collaboration

In a traditional classroom or in-person setting, interaction, and collaboration are natural and encouraged. When training remote teams, it can be more challenging to foster interaction and collaboration. To overcome this, make sure to build opportunities for remote employees to interact with each other and with you, such as virtual group discussions, team-building activities, and pair work. Haekka uses conversational training in Slack to engage employees and get feedback in the training itself.

Provide regular check-ins and support

Remote employees may feel isolated and disconnected from their colleagues and the company. To help mitigate these feelings, provide regular check-ins and support for your remote employees. Make sure to schedule regular virtual meetings or just simple asych touchpoints to keep your remote employees engaged and connected. Haekka does this through our bridge to Slack.

Measure success and adjust as needed

Finally, it is important to measure the success of your training program and make adjustments as needed. Use the metrics you established at the beginning of the program to track progress and identify areas for improvement. Continuously evaluate and refine your training program to ensure that it remains effective and relevant for your remote employees. When it comes to security awareness, measuring human risk is a great way to target the right training to the right employee at the right time.

Training remote teams can be challenging, but with the right approach and tools, it can be done effectively. With tools like Haekka, you can automate training to ensure employees are trained on a continual basis with bite-size lessons, increasing retention and effectiveness of training. By establishing clear expectations and goals, using technology to your advantage, encouraging interaction and collaboration, providing regular check-ins and support, and measuring success, you can create a successful training program for your remote employees.