Why Training in Slack Works
December 12, 2022
Training is an essential benefit that employees expect from companies today, and Slack is an excellent platform for facilitating training. Slack is a ubiquitous messaging and collaboration platform that is used by businesses and organizations around the world. It provides a range of features and tools that make it easy to communicate and collaborate with team members, and it is also a great platform for training. For companies that use Slack, over time the platform becomes more and more integrated with work and vice versa.
Before we start, it's important to remember that Slack notifications about training are not the same as Slack-native training. Many LMSs and training vendors offer some form of Slack integration that leverages Slack to notify users of assigned training or due training. This is not Slack-based or Slack-native training.
One of the key benefits of using Slack for training is that it is highly accessible. Slack is available on a range of devices, including smartphones, tablets, and computers, which means that team members can access training materials and participate in training sessions from anywhere. This makes it easy for team members to access training materials and participate in training sessions, even if they are not physically present in the office. On Haekka, we find that close to 50% of users complete training on mobile devices!
Another key benefit of using Slack for training is that it is highly interactive. Slack allows team members to communicate and collaborate with one another in real-time, which means that training sessions can be more interactive and engaging. For example, team members can ask questions, share ideas, and provide feedback on training materials, which can help to create a more dynamic and engaging learning experience. Buttons, emojis, and modals in training improve the overall training experience. In a recent poll of over 50,000 Haekka users, 92% listed emojis in training as one of their favorite training features.
In addition to being accessible and interactive, Slack is also a highly customizable platform. This means that training materials and sessions can be tailored to the specific needs and goals of a company. For example, a company can use Slack to create custom channels for training, where team members can access training materials, participate in discussions, and collaborate on projects. This allows organizations to create a personalized and effective training program that is tailored to their specific needs. Haekka creates a dedicated training channel, meaning there is just one place for employees to go to train in Slack with Haekka.
Training in Slack looks just like Slack. The theme used, custom emojis installed, and overall training experience in Slack is no different from sending a direct message to a coworker.
Overall, the power of training in Slack lies in its accessibility, interactivity, and customization. By using Slack for training, companies can provide team members with access to high-quality training materials and sessions, which can help to improve their skills and knowledge, and ultimately drive the success of the organization. Training in Slack also has a “cool factor” that can make typically boring training, like security awareness or HIPAA training, more exciting by virtue of the delivery mechanism and user experience.
Training in Slack means integrating training into the context of work. By integrating training into the context of work, you build a culture of learning and improvement.
Interested in testing your training in Slack? With Haekka and our API, it’s super simple to deliver training in Slack while continuing to leverage your investment in an LMS for assignment and training metrics. Give it a try today.
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