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Security Digest: What to include in a breach notification?

May 16, 2023

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🚨 Data breaches can be costly, time-consuming, and detrimental to morale. Regrettably, they occur frequently. Regulations such as GDPR and laws in most US states mandate notifying individuals affected by a data breach.

🤔 What information should a data breach notification contain? While reporting requirements vary across US states, there are best practices to follow. The International Association of Privacy Professionals (IAPP) provides the following recommendations:

• A clear description of the incident.
• The types of personal information exposed.
• The measures the business is taking to protect personal data.
• Contact information for those seeking additional information or having questions.
• Guidance for affected individuals to remain vigilant.
• Contact details for major credit agencies (TransUnion, Experian, Equifax).
• Contact information for the FTC (applicable to US data breaches).

📰 We can examine a real-world example of a breach notification letter from this month. T-Mobile recently experienced its second reported data breach of 2023, and their notification letter is accessible here. The letter concisely addresses each of the aforementioned points, effectively fulfilling the necessary criteria.

👉 Proper management of a data breach is crucial in determining a company's liability. Notification letters play a significant role in how a data breach is handled.


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