User Getting Started Guide

Assignment of training

The first step in getting started with Haekka is to have a training assigned to you. If you do not have a training assigned to you, contact your Slack admin. Once you are assigned a training, you'll receive a message from Haekka with details about that training.

Finding your training

In Slack, find Haekka in the list of apps in the left hand navigation. On the Home tab, you'll see a list of training that has been assigned to you.

Viewing and completing training

Once you click "Open training" you'll receive a Message containing your first lesson. Lessons are comprised of the following components:

• Lesson Content - this is content you are required to read in order to complete the lesson.
• Lesson Scenario - this is a scenario based question that is intended to help you comprehend the lesson material. This is also required to complete the lesson.
• External Resources - this is long-form content to dive deeper into the topic at hand. You can use long-form content to aid you in completing a lesson scenario. However, reading through long-form content is not a requirement.

To complete a lesson, read through the Lesson Content, complete the Lesson Scenario (being sure to answer the question) and then select "Finish Lesson". This will mark the lesson complete.

Need help?

Do you have other questions about using Haekka? Let us know what those are! We're available 9am PT to 5pm PT via Haekka Help & Support. Drop us a note and we'll get back to you as soon as we can.

‍